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Browse Directory>   Infrastructure and Systems ManagementNetworking and Communications SolutionsUnified Communications / Voice & Data Convergence
 
ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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Step-by-step Guide to Migrating from Exchange 2003 to Exchange 2010 by Mimecast

June 30, 2011 - (Free Research) While Exchange 2010 promises to offer enhanced communication and collaboration capabilities, the migration process can still be a challenge for even the most diligent IT professional. Take a look at this e-book from the editors at SearchExchange.com for a top-to-bottom, expert analysis of the Exchange migration process.
(EBOOK) VIEW ABSTRACT | GO TO

Overcoming CIO Challenges in Global Mobility Management by BlackBerry

July 01, 2009 - (Free Research) This paper looks at some of the challenges that CIOs are facing in managing mobility. This is clearly becoming more complex for large enterprises as mobility penetrates more deeply into their organizations, driven by changing working practices and supported by rapidly evolving technology.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Top Ten Considerations When Evaluating Unified Communications Solutions - Learn the top solution differentiators to look for before deciding by Cisco Systems, Inc.

August 02, 2011 - (Free Research) This paper breaks down ten areas to consider when evaluating an upgrade of your unified communications solution.
(WEBCAST) GO TO WEBCAST

Introduction to Negotiation: A Primer for "Getting to Yes" by Global Knowledge

January 10, 2011 - (Free Research) This white paper focuses primarily on the negotiation process, different negotiation styles, and the various elements of communication that affect the outcome. When all is said and done, negotiation is the art and science of convincing the other party that your best outcome is good for them.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cisco Unified Communications Manager 7 Dial Plan Enhancements and Their Effect on the Dial Plan by Global Knowledge

November 05, 2009 - (Free Research) The dial plan is a key element in Cisco Unified Communications Manager (CUCM) environments. The dial plan is at the very core of the user experience. For companies that have multiple locations, or that are global, a comprehensive dial plan can become large and very complex.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Exchange Server 2010: What's New and What's Changed? by Global Knowledge

August 27, 2009 - (Free Research) In this white paper, we will look at some of the key changes that will be revealed with the new version of Exchange and how these changes will impact the messaging environment.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Implementing Cisco's Web 2.0 Collaboration Technologies by Global Knowledge

May 26, 2009 - (Free Research) As technology evolves, there is a never-ending question to designers and implementers: "What is coming next?" The answer is "Collaboration." The move to collaboration is strengthened by the actions of Cisco and Microsoft, as they have each unveiled several collaborative technologies and the means to integrate them utilizing Web 2.0 programming.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Voice over Internet Protocol (VoIP) Phone Hardening-- Part I by Global Knowledge

May 01, 2009 - (Free Research) This paper presumes that your enterprise already has a data network security policy in place. It examines the many different settings that are available to help secure the Cisco IP Phones from potential hacker attacks, and it looks at a selection of Cisco secure infrastructure technologies that are especially useful for protecting voice systems.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Unified Messaging and Unified Communications by Global Knowledge

February 10, 2009 - (Free Research) This paper explains various ways unified communications solutions have proven their ability to help organizations solve various problems like, enabling them to transform their business, streamline business processes and reduce costs.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Hosting vs. In-House Implementation of Exchange 2010: It’s Decision Time by Dell, Inc. and Intel

April 26, 2011 - (Free Research) The unified messaging capabilities included in Microsoft Exchange 2010 are making it an obvious upgrade choice for many SMBs.Working with a single vendor like Dell that provides a range of server, storage and service options allows IT departments to roll-out Microsoft Exchange 2010 environments that are tuned to corporate requirements and budgets.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Metromedia Case Study: Hotels Can Improve Efficiency and Better Manage Guest by BlackBerry

September 16, 2011 - (Free Research) Access this case study to learn how a hotel developed an application to help coordinates guest requests among employees for addressing things like getting new towels or replacing light bulbs.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Goodman's LLP Case Study: Law Firm Plans for Contingencies with Indispensible BlackBerry Smartphones by BlackBerry

September 16, 2011 - (Free Research) Access this case study to learn how a company deployed WIC Messenger to automatically push an up-to-date list of PINs to each BlackBerry smartphone so users could easily contact each other in the event of a power outage or email service disruption.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Airbus Americas Case Study: IT Team Delivers Back-up Communications on BlackBerry Smartphones without Increasing Workload or Costs by BlackBerry

September 16, 2011 - (Free Research) Access this case study to learn how a company implemented an emergency messaging system with an application that provides an up-to-date contact list pulled from the BlackBerry® Enterprise Server and corporate directory.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Servicios Cybercell SA Customer Success Story by BlackBerry

September 16, 2011 - (Free Research) Access this case study to learn how a company used Blackberry smartphones to update their daily sales activity and have quicker access to customer data while away from the office.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

BlackBerry Solution Helps Alaskan Police Department on the Job by BlackBerry

September 16, 2011 - (Free Research) Access this case study to learn how the Soldotna Police Department deployed Blackberry smartphones and InterActPocketCop™ by InterAct Public Safety Systems, to gain wireless access to federal, state and motor vehicle databases.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

WorkFlow in the Enterprise by BlackBerry

September 15, 2011 - (Free Research) Enhance productivity for your executives and give them access to common workflow requests that sometimes takes days to get their attention by allowing them to approve/deny common requests for travel, expenses, purchases or vacations right from their BlackBerry device.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

CW+: Quocirca report: Communications technology – be prepared to be flexible by ComputerWeekly.com

August 12, 2010 - (Free Research) Communications needs for many organisations are changing rapidly. Internally, there are always new technologies appearing and changes in working styles to deal with but there is now, increasingly, the influence of more social and consumer choices affecting the officially deployed systems.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

It’s Crystal Clear: Performance Management Is Critical for Unified Communications and Collaboration by InfoVista Corporation

March 23, 2011 - (Free Research) Unified communications and collaboration (UC&C) offers an innovative way for today’s organizations to revolutionize their work processes and become more productive and efficient.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enterprise VoIP Security: Potential Threats and Best Practices by Global Knowledge Network, Inc.

March 2006 - (Free Research) As VoIP usage becomes widespread, enterprise users will become subject to many of the same security risks that have affected data networks. This report highlights some of the potential security problems associated with VoIP and address what measures can be taken to secure enterprise VoIP deployments.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Selecting VoIP for Your Enterprise by Global Knowledge Network, Inc.

December 2004 - (Free Research) Voice over Internet Protocol is the future of enterprise telecommunications. Find out if VoIP is the right choice for your company right now. Discover the benefits VoIP has to offer and how to overcome potential pitfalls during deployment.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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