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Improve end-users experiences with application monitoring by Nimsoft, Inc.
January 05, 2012 - (Free Research) This insightful on-demand webcast discusses web application performance monitoring, offering hints and tips for improving end-user response times from Forrester Research analyst Jean-Pierre Garbani.
Fundamentals of Business Intelligence for the Small and Midsize Enterprise by SAP America, Inc.
June 30, 2011 - (Free Research) While business intelligence (BI) tools can help small to midsized businesses (SMBs) understand how their business runs and capitalize on opportunities for growth, simply installing BI software does not guarantee its effectiveness. In this white paper, find a checklist of six essential factors for SMBs to consider when implementing BI tools.
Data Abstraction Best Practices by Composite Software
March 31, 2011 - (Free Research) Data abstraction overcomes data structure incompatibility by transforming data from its native structure and syntax into reusable views and data services. But some data abstraction approaches work better than others. Composite data virtualization is an optimal way to implement an abstraction layer at enterprise scale.
Top 10 Things You Should Know About IBM Cognos 10 for Business Analytics by IBM
January 24, 2012 - (Free Research) Query performance three times faster is just one item in this top-10 list from the analysts at Enterprise Management Associates (EMA). Download this article to read the full top 10 and learn why Cognos 10 holds "strong value for upgrading customers and prospects."
Using Syslog Effectively for Security Troubleshooting by Global Knowledge
January 25, 2010 - (Free Research) This paper examines the numerous ways that syslog messages can be used to enhance the secure deployment of an infrastructure of equipment from Cisco®. Syslog can not only be an essential auditing tool for network and administrative events, but also can be an effective troubleshooting tool.
Recover lost online revenue with customer experience management by Tealeaf
November 04, 2010 - (Free Research) In this white paper, we’ll describe the two main techniques companies utilize to incorporate customer recovery into their overall Customer Experience Management strategy—namely, Immediate Issue Resolution & Follow‐up and Real‐time Customer Recovery.
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